Microsoft Dynamics 365 for Small Business

As a small business, you want to setup your business for growth and build on a solid foundation that will allow you to compete with the big organizations. All that starts with understanding your potential clients and delivering to them products or services that fits their needs. With Microsoft Dynamics 365 – Sales, Marketing and Services that is made possible
Understand the art of possible

The Journey start with a Dynamics 365 for sales, marketing or service, and if you are interested in using the system, we will get you live in 2 weeks (per module) for a fixed fee or an easy 12 month payment. click on the below to start your trial
Dynamics 365 - Sales, Marketing or Service Trial

Manage Sales Teams

US $1200/Month
  • includes all implementation and support
  • excludes Microsoft Dynamics 365 licenses
Start your Journey

Support Marketing Effort

US$900/Month
  • includes all implementation and support
  • excludes Microsoft Dynamics 365 licenses
Start your Journey

Support Customers Better

US$1200/Month
  • includes all implementation and support
  • excludes Microsoft Dynamics 365 licenses
Start the Journey
Sales Force Automation - 2 Weeks - Journey

Our Sales Force Automation Journey starts with

  1. Project Initiation workshop 
  2. Organization setup (BU, User, Role, Email configuration)
  3. CRM Configuration
    • Lead and Opportunity Business Process Flow
    • 1 layout per object (Lead, Account, Contact, Opportunity)
    • 1 view per object (Lead, Account, Contact, Opportunity)
    • 10 Field validation
    • 20 Field creation or Modification across Objects
  4. Reports and Dashboard
    • 2 Dashboard
    • 3 Custom Reports (Single Object) – Analytical reporting is not included
  5. Data Migration (20000 record)
    • Leads, Account, Contact, Opportunity
    • Product
    • Pricelist (2max)
  6. Training
    • 2 user trainings of 2 hours each
    • 1 admin Training 1 hour
  7. Support : 5 Incidents in 1 month
Marketing Automation - 2 Weeks - Journey

Marketing Automation journey starts with

  1. Project Initiation workshop 
  2. Marketing Configuration
    • Social engagement setup
    • Social Engagement configuration
    • Campaign Creations
  3. Reports and Dashboard
    • 2 Dashboard
    • 3 Custom Reports (Single Object) – Analytical reporting is not included
  4. Training
    • 2 user trainings of 2 hours each
    • 1 admin Training 1 hour
  5. Support: 5 Incidents in 1 month
Customer Service - 2 weeks - Journey

Customer Service Journey starts with

  1. Project Initiation workshop 
  2. Organization setup (BU, User, Role, Email configuration)
  3. CRM Configuration
    • Case Business Process Flow
    • 2 queues and 2 Simple Routing rule
    • 1 layout per object (Case, Account, Contact)
    • 1 view per object (Case, Account, Contact)
    • 10 Field validation
    • 20 Field creation or Modification across Objects
    • 3 SLA set up
  4. Reports and Dashboard
    • 2 Dashboard
    • 3 Custom Reports (Single Object) – Analytical reporting is not included
  5. Data Migration (20000 record)
    • Account, Contact, Cases
    • Entitlement
  6. Training
    • 2 user trainings of 2 hours each
    • 1 admin Training 1 hour
  7. Support: 5 Incidents in 1 month

Sales performance

Motivate your sales team with the perfect mix of information and collaboration. Easy-to-use dashboards help you set smart goals and monitor results. Built-in Help helps you align your team’s actions with best practices. And gamification encourages healthy competition.

Create a 360-degree view of customers

Get a unified view of your customers across sales and marketing, providing a new understanding of their journey

Deliver better customer experiences

Take a more proactive approach to sales and marketing. Anticipate customer needs, uncover insights, and personalize across all customer touchpoints.

Drive your business forward

Align sales and marketing activities to extract more customer value. Sell faster and more efficiently—while creating and measuring marketing ROI.

Built-in digital intelligence

Move to predictive and proactive customer service, using the data analytics in Customer Service. It provides interactive dashboards and data visualizations that help you pull insights from your metrics, making it easier to identify trends and anticipate opportunities.

Customer management

Help your salespeople zero in on the right leads, contacts, and opportunities as they build out your pipeline. Dynamics 365 for Sales provides social insights, up-to-date company information, and an embedded sales process—so your reps know how and when to engage.

Personal engagement

Tap into the wisdom and experience of your team with shared meeting notes, events, and custom sales documents created with real-time coauthoring. Use OneNote within the Sales management software to take notes and share your work.

Campaign orchestration

Creating a seamless customer experience starts with well-connected tools. Unify your sales and marketing with Adobe and Microsoft for a complete view of your customer. Know about all the interactions customers have had with you to help create a seamless experience for them—whether they’re responding to your marketing campaigns or speaking with your sales team.

Consistent, omni-channel engagement

Give your agents what they need to serve your customers anytime, on any channel. Customer Service provides a unified platform that makes information available across engagements—so your agents offer the consistency and personalization your customers expect.

Customer self-service and peer-to-peer service

Make it easy for your customers to find answers on their own. With Customer Service, you can provide a self-service portal with a searchable knowledge base and an online community space where peers respond. Then, transition them seamlessly to assisted support when they need it.

Single user interface

Equip your agents to handle service interactions in one place on their desktop or mobile device. Unlike other help-desk software, Customer Service provides a single view into all information—from scripting to entitlements to recommendations—so agents can provide personalized service fast.

Start your Journey with us